Please meet Judy McCarty
and Tiffany Pike, owners of Luxe Day Spa and Salon in St. Stephen, NB.
I first
came to know about Judy, Tiffany and Luxe when I went there to photograph my
September bride Carolyn. Tiffany was the hairstylist behind Carolyn's gorgeous
contemporary up-do, and Judy was the master artist responsible for Carolyn's
gorgeous and glamorous makeup!
The salon is as beautiful
as Tiffany and Judy are, and provides a very aesthetically pleasing and
relaxing environment for any patron. My favourite space in the whole place:
Judy spa room - the black and white damask wall paper and hot pink accessories
makes the girly-girl in me so happy!!
Here, in their own words
is a bit about the salon, and Tiffany and Judy's vision for their business.
Tell me about your
business. What are you doing/offering, etc?
We are a full service spa
& Salon. We offer great service with a selection of retail products. We try
to stay up to date with anything that is current in the beauty world.
We want to bring exciting new things to our town such as: Hair Feathers, Spray
tanning, etc. We are always on the look out for new
"trends" to stay current. We offer everything to do a full makeover! Come
in get a spray tan, nails, makeup, new cut & colour! You can leave our spa
feeling like a million bucks!! We also offer spa parties. They are great
for a girl's night out, bachelorette, bridal, baby showers, and birthday
parties. If you come up with any fun ideas we will try to accommodate!
How long have you been
doing what you are doing? (When did you start your business, When did you enter
this profession, etc)?
We have
been in our profession for about 5 years. We went to school together for hair
& esthetics, and had decided that we would one day open a spa & salon
named "LUXE" and worked hard to accomplish our dream! We finally
opened our doors to Luxe Day Spa & Salon in August of 2011 with lots of
help from our family and friends. We have wonderful clients and without
everyone's support we wouldn't have made it! So we send many thanks to our family,
friends, and clients who have also become like family! Xo
What do you
love most about what you do?
Our jobs allow us to be
very creative. Everyday is different so it NEVER gets boring!!
We love our jobs and going to work everyday doesn't feel like
"work" so we think we are in the right profession :)
Whether you are offering a
service or a product to your customers, there is an experience that you they
have when dealing with your business. What kind of experience do you want you
customers to have with you?
We want people to come in
and relax and have the attention focused only on them while
they are at our business. We take our time and never rush clients in and out.
If clients want to vent and get things off their chest about how their day/life
is going we want them to feel comfortable in doing so. We keep our lips sealed
so vent/gossip away. At the same time some clients come in to have
peace and quiet and would prefer not to speak, so come in enjoy a nice
flavoured coffee or tea during your service while you relax :)
What inspires you to grow
or be more creative in your field, and in running your business?
We strive to
be the best that we can be. We have learned overate years
that it is impossible to please everyone, but we will do a damn good job trying
to! We want our small town to thrive and for people to not have to go to a city
to have a "city" environment/experience. Many people think they have
to venture outside of our town to get the latest up to date
hairstyles/spa services, but we are always trying to stay one step ahead and
offer anything that is new.
All of have us have dreams
and goals for our businesses. What are some of your dreams and goals that you
wish to share and experience with your customers?
We hope
as the years go by that our business will grow. We have future plans
to add onto our staff and our service menus. We hope clients continue to
grow with us.
Besides offering your
businesses services or products, what are some other ways you wish to serve
Charlotte County through your business?
We try to help out local
organizations by donating our services when they have fundraisers, or Gift
certificates. We know how important it is for our town to stick together and to
try to help out if it is possible.
I think a lot people
are not aware of how awesome it is to live in Charlotte County. What are some
reasons why you have chosen to be here, and to own a business in here?
We both grew up
in the area, so it is great knowing the people in your town. It
makes their experience a little more personal like you are chatting with a
friend. Growing up it always seemed to be everyone's goal to get out of
this town, but we are both very close to our family and friends here and as you
get older you come to realize our town isn't so bad and that it actually is a
great place to live and to have a family. Owning a small business in a small
town is probably easier than if we lived in a big city because we know a lot
of the locals, and it is a small town so word of mouth travels fast!
If someone comes in and loves their service they will tell a friend, who will
tell a friend, etc so our client base will continue to grow. As long as we
continue to provide great service then people will recommend us. We hope
someday our business will expand to offer some jobs to locals, or people that
want to live in our town. We also hope to see other small businesses open to
provide jobs so our town doesn't become a ghost town. Competition is healthy
and keeps our town thriving and it is always good to support local businesses
so they don’t have to close their doors.
What has
been the most challenging part of starting a small business or
running a small business?
The most challenging
part of starting and running a small business is the unknown. It is really
a big leap to quit your job and invest thousands of dollars and then some into
a business that you can see so vividly in your mind and hoping that others see
if too. We both dove into our venture with high hopes and determination, and so
far it has been successful. We just have to cross our fingers and hope our
venture continues to thrive.
What has
been the most rewarding part of starting a small business or running
a small business?
The most rewarding
part of running a small business is being able to be as creative with it as we
want. It is nice to be your own "boss". If something goes wrong we
only have ourselves to blame. Our future depends on us so everything
is in our hands :)
Here are a few pictures from Carolyn's September wedding and a few pictures from an inspiration wedding shoot that Judy and Tiffany did the gorg hair and make-up for!!
Pass the love and share this interview with all your friends!
Happy Monday,
Shannon-May